outlook 2013 not connecting to office 365

For many people, their older Office software will keep running with no noticeable change.

The announcement does NOT mean that Office 2013/2016/2019 will stop working completely. The latest announcement is merely giving a firm date to something Microsoft has been openly wanting to do for years.

In other words, Office 2013 and earlier might still work with M365 services but there’s no guarantee. But these older clients may encounter performance or reliability issues over time.” “We won’t take any active measures to block other versions of the Office client that are still supported and are up to date, such as Office 2013 with Service Pack 1, from connecting to Microsoft 365 services. Office 2013 with Service Pack 1 ends software support on 11 April 2023 but Microsoft says that connections to Microsoft 365 ‘sorta kinda’ will still work. And the Office 2019 support life was already shorter than Microsoft own published support policy. That’s way too short a time in our view.Īgain, this new ‘no support’ date for connections is two years before Office 2019’s support is supposed to end. Their Microsoft software will be a mere four years old when Microsoft won’t guarantee a connection to Microsoft services.

Office 2019 users should feel hard done by. After all the software will be seven years old and that’s a whole era in modern tech terms. That’s strange because both Office 2019 and Office 2016 will be supported with security updates/fixes until October 2025 – another two years after Microsoft stops supporting connections to their own hosted services.įor Office 2016 it’s disappointing but a little understandable.

In October 2023 (i.e 14 months from now) services like Exchange Online, SharePoint Online, and OneDrive for Business will not be supported for connections from Office 2016 or Office 2019 desktop software.įor example, Outlook 2016 / Outlook 2019 might have trouble connecting to a Microsoft hosted mailbox (Exchange Online) after October 2023. Microsoft 365 services are stopping for Office 2019 and Office 2016 two years before their announced software end dates Microsoft is being especially cruel to Office 2019 customers.

Outlook 2013 not connecting to office 365